ATM Technicians Upgrade to a Union With CWA

Last week, 39 automated teller machine (ATM) technicians working for NCR Atleos won their union. The unit covers territory between Chicago, Ill., and Madison, Wis., including Milwaukee, Wis. The vote was 23-4 in favor of joining CWA.

Workers do a variety of jobs, including ATM repairs, updates, upgrades, and installation work. They formed their union because of persistent failure of management to fulfill promises, constantly shifting managerial priorities, inconsistent schedules, and subpar treatment.

NCR Atleos employed several tactics to dissuade workers, including calling “all hands” meetings full of more promises of improvements, distributing gift cards for attendance, and threatening workers with stories of painful and delayed bargaining. Despite their efforts, workers remained unified and determined to establish a voice in their workplace.

"Winning our union vote means a lot more to me than just becoming a union,” said Senior Customer Engineer Gordon Pierce. “In a work environment where management is changing constantly, our union gives us the ability to have a consistent and stable voice as workers, regardless of who is in management at any given time. This victory is about all of us recognizing that we are stronger when we stand together. I'm proud of what we've done so far, and I'm looking forward to seeing what we can accomplish as new CWA members. Our 23-4 vote shows how strongly our workers believe in this."

Congratulations to our new members at NCR Atleos!

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This post originally appeared on cwa-union.org.